FREQUENTLY ASKED QUESTIONS.
If you have any questions, would like more information or would like to
book a stay in one of our VII serviced apartments, please contact us
via your prefered method.
FREQUENTLY ASKED QUESTIONS.
Have questions regarding our VII Serviced Apartments? Here you will find answers to a selection of our most frequently asked questions. If you can’t see the answer to your questions here, please contact us.
General Questions.
How can I book an apartment?
You can book one of our VII Serviced Apartments via phone or email.
enquiries@sevenproperty.co.uk.
01473 261771
How do I check in and check out?
We have a self check in process. We feel this allows you to work around the best time for you, regardless of when that is. Early and late check ins can be arranged at an additional cost.
Standard check in time from 14:00
Standard check out time by 10:00
Do any of the apartments include parking?
We can offer parking. However, this is a chargeable extra and subject to availability.
Property Questions.
Is there a kitchen in all of the apartments?
All of our VII Serviced Apartments have fully equipped kitchens, providing flexibility for guests. There are a number of supermarkets nearby, with the nearest just a five minute walk away.
How often are the apartments cleaned?
The sofa bedding is a chargeable extra, if you require the sofa bed we will arrange this prior to your arrival.
Payment Questions.
What payment methods are available?
We currently only accept bank transfers as payment for all of our VII Apartments.
Do I have to make full payment prior to arrival?
Yes, in order to confirm your booking we require full payment.
Is there a security deposit on bookings?
A security deposit of £200 will be taken with full payment and held against such damage and/or loss/additional cleaning costs deemed to be acceptable which will be refunded in full (or in part as appropriate) within 7 working days.
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With over 20 years of industry knowledge, dealing with independents and multi-national companies, we have built a vast portfolio.
