Property Coordinator

Seven Property are seeking a dedicated and detail-oriented Property Manager to oversee the daily operations of our residential and commercial properties including our maintained apartments. The ideal candidate will possess strong organisational skills and a proactive approach to managing guest relations, property maintenance, and administrative tasks. This role requires a blend of customer service expertise and operational efficiency, ensuring that all properties are maintained to the highest standards while providing exceptional service to our guests. You’ll play a key part in supporting our property department, ensuring properties are compliant, well-presented, and properly documented. Your duties will include:

What we’re looking for

• A proven track record in lettings or property management

• A customer-first mindset and excellent communication abilities
• Experience of managing commercial property and a good understanding of the UK commercial property market
• Experience working with Airbnb, Booking.com and Tripadvisor
• The ability to grasp new concepts quickly and to take the appropriate actions
• Excellent interpersonal skills coupled with an ability to build and develop strong working relationships with both internal and external stakeholders up to Director level
• Excellent time management, planning and organisational skills
• Able to work independently to deadlines and under pressure with confidence whilst maintaining accuracy and attention to detail
• Previous experience working in a hotel is beneficial to this role
• Commercial awareness and exceptional customer focus
• Computer literate (Excel, Word etc)
• Confident communicator with customers and guests.
• Proficient in property management software is highly desirable.
• Previous office experience with a focus on administrative tasks is essential.
• Strong data entry skills with attention to detail for maintaining accurate records.
• Excellent phone etiquette to foster positive relationships with guests and stakeholders.
• Strong organisational skills with the ability to manage multiple tasks simultaneously in a fast-paced environment.
• A proactive attitude towards problem-solving and improving operational efficiency.

Responsibilities

• Ensure any Landlord required works are necessary and in accordance with lease.
• Assist with rent reviews and lease renewals on commercial properties

• Carrying out property visits/inspections.
• Management of serviced apartments
• Completing checks at the start and end of occupation.
• Conducting pre-checks and move-in checks at properties.
• Ensuring high standards of accuracy and professionalism in all reports and communications.
• Manage day-to-day operations of assigned properties, ensuring they are well-maintained and compliant with relevant regulations.
• Serve as the primary point of contact in the Property Department.
• Coordinate repairs with the maintenance assistant or contractors.
• Ensuring all property inventories are up to date.
• Maintain accurate records of property activities, including lease agreements, guest communications, and maintenance logs.
• Implement effective upselling strategies to maximise occupancy rates and work with the Marketing Department to produce regular content to promote brand awareness.
• Responsible for Smooth office operations and efficient data management.
• Ensure the Housekeeping role is managed and rota effectively in line with needs of the business.

NO AGENCIES PLEASE